Customer Service We are a very small company so unfortunately we don't have enought staff to answer phone calls.  We would really appreciate it if you email us with your questions and we'll reply as soon as we can (we're usually pretty responsive).   We also price match so please buy direct from us!   Please feel free to use the below form or email us directly at customerservice@bbpbags.com FREE GROUND SHIPPING on orders over $25! Continental US only.