FREE GROUND SHIPPING on orders over $25! Continental US only. BBP Limited WarrantyBBP warrants to the original purchaser that our products are free from defect in materials and workmanship during the warranty period. If, after inspection, we find that the product is defective in materials or workmanship, we will repair or replace it. This warranty does not cover accidental damage, misuse, abuse, improper care or alteration, or the natural wear and tear breakdown of materials that may occur after extended use of the product. Zippers on bags in general are not covered unless it was a recent purchase and it is clear it was defective. It also excludes claims for incidental or consequential loss. If the product is found to be defective, BBP's only obligation and the purchaser's sole and exclusive remedy are the repair or replacement of the BBP product. BBP shall have no liability or responsibility to the purchaser or any other person for any special, incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by the product.The product MUST be purchased from an authorized reseller for warranty coverage. Reburbished, used, or slightly damaged merchandise sold by a reseller will not be covered. All returns must be sent to BBP at the purchaser's expense. Except for the express warranty stated above, BBP makes no other warranties with respect to the product, express or implied, including but not limited to merchantability or fitness for a particular purpose. This warranty does not apply to the following: - Promotional or corporate purchases- International purchases (This is due to high international shipping costs, but please contact us with any problems and we will try our best to determine a solution).Do not machine wash, dry clean, or machine dry as otherwise it will void the warranty.Process for Warranty Returns1. ALL WARRANTY RETURNS MUST FIRST RECEIVE A RETURN AUTHORIZATIONEmail us at warranty@bbpbags.com providing us the following information: a. Name and contact information b. Proof of purchase c. Description of the problem (pictures will expedite the process) d. Order number if purchased at bbpbags.com2. Once you receive a return authorization from us, we may ask you to ship us the bag. 3. Within 5-10 business days of receipt, we will process the warranty return and contact you regarding what we can do. If it can be repaired, then it can take as little as 1-2 business days, but we will definitely advise.
FREE GROUND SHIPPING on orders over $25! Continental US only.
BBP Limited Warranty
BBP warrants to the original purchaser that our products are free from defect in materials and workmanship during the warranty
period. If, after inspection, we find that the product is defective in materials or workmanship, we will repair or replace it. This
warranty does not cover accidental damage, misuse, abuse, improper care or alteration, or the natural wear and tear breakdown of
materials that may occur after extended use of the product. Zippers on bags in general are not covered unless it was a recent
purchase and it is clear it was defective. It also excludes claims for incidental or consequential loss.
If the product is found to be defective, BBP's only obligation and the purchaser's sole and exclusive remedy are the repair or
replacement of the BBP product. BBP shall have no liability or responsibility to the purchaser or any other person for any special,
incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by the product.
The product MUST be purchased from an authorized reseller for warranty coverage. Reburbished, used, or slightly damaged
merchandise sold by a reseller will not be covered.
All returns must be sent to BBP at the purchaser's expense. Except for the express warranty stated above, BBP makes no other
warranties with respect to the product, express or implied, including but not limited to merchantability or fitness for a particular
purpose.
This warranty does not apply to the following:
- Promotional or corporate purchases
- International purchases (This is due to high international shipping costs, but please contact us with any problems and we will try
our best to determine a solution).
Do not machine wash, dry clean, or machine dry as otherwise it will void the warranty.
Process for Warranty Returns
1. ALL WARRANTY RETURNS MUST FIRST RECEIVE A RETURN AUTHORIZATION
Email us at warranty@bbpbags.com providing us the following information:
a. Name and contact information
b. Proof of purchase
c. Description of the problem (pictures will expedite the process)
d. Order number if purchased at bbpbags.com
2. Once you receive a return authorization from us, we may ask you to ship us the bag.
3. Within 5-10 business days of receipt, we will process the warranty return and contact you regarding what we can do. If it can be
repaired, then it can take as little as 1-2 business days, but we will definitely advise.
